Tell us about your home

About 15 minutes. Write the way you'd explain it out loud; we turn it into clear, short sentences in both languages. Leave out anything that doesn't apply.

Please don't enter NRIC, FIN, passport or bank numbers. Phone numbers are optional: the emergency page has blank lines to fill by hand.

Leave empty

Your emailYour order page link and receipt go here.

Your first name, as she'll call youe.g. "Ma'am Wei Ling" or "Jenny"

Her first name

Her language

Is this her first job in Singapore?

Your homee.g. "5-room HDB, Punggol" or "condo, 3 bedrooms, Bukit Timah"

Who lives hereNames (or how she should call them), ages for children, anything she must know: allergies, mobility, who to ask about what.

Weekday routineRoughly hour by hour from wake-up to bedtime, including her meal and rest breaks.

Weekend / different daysAnything that changes on weekends or specific days.

Food and kitchenDiet (e.g. no pork, vegetarian days), allergies, what and when she cooks, what she can eat, market or grocery runs.

Laundry and cleaningHow you wash and dry, delicate items, ironing days, weekly cleaning plan, products to use or never mix.

ChildrenSchool runs, naps, screen time, food rules, what to do if they're sick or upset.

Elderly or care needsMobility, medicine routine (who prepares it), bathing, walks, what to do if they fall.

Appliance notese.g. "water heater switch is outside the bathroom", "washing machine: use Mixed 40".

House rulesPhone use, visitors, going out, Wi-Fi, bedtime, where things are kept, what to do if something breaks.

Rest-day arrangement you've agreed with here.g. "Sundays off, leaves after breakfast". We write down what you've agreed and quote MOM's rest-day text with a link; we don't advise on it.

Anything elseTone you'd like (warm, brief), things that went wrong with a previous helper, a welcome message from the family.

I agree to the terms and that HelperGuide uses these answers only to write my handbook (privacy).

Next: secure Stripe checkout. Your handbook arrives on your private order page within 24 hours.