Your new helper's first weeks, explained in her language.
Fill one form about your home. Within 24 hours you get a personalised, illustrated household handbook in English + Tagalog, Bahasa Indonesia or Burmese. Print-ready A4 for the fridge and a phone version for her.
SGD 39 one-off · full refund if we haven't delivered
Agency templates are generic. Your home isn't.
Every household runs differently: who wakes when, which child has an allergy, how Ah Ma walks, which switch is the water heater, what happens on rest day. Explaining it all in the first week, across a language gap, is hard on both of you. HelperGuide writes it down once, clearly, in both languages, so she can re-read it any time instead of guessing.
How it works
- Tell us about your home. One form: family members, weekday routine, food, laundry and cleaning, child or elder care, appliances, house rules, rest-day arrangement. About 15 minutes.
- Pay SGD 39. Secure Stripe checkout.
- Get your handbook within 24 hours on your private order page: A4 print PDF + phone PDF. One round of edits included.
What's inside
Your family
Who's who, who to ask about what, allergies and care needs.The daily routine
Hour by hour, plus a one-page "day at a glance" for the fridge.Kitchen, laundry, cleaning
Your way of doing things, with the reasons that make them stick.Children and elders
Safe routines, what to do if something goes wrong.Appliances
Your actual appliances, explained step by step.House rules and rest day
Phone, visitors, Wi-Fi, the rest day you agreed, plus MOM's own text quoted and linked.Emergency page: 995 / 999 printed, your own numbers left blank to write by hand, so they never leave your home.
First-time helper?
From MOM, word for word:
You will have to send a first-time migrant domestic worker (MDW) for the Settling-in Programme within 7 days of her arrival in Singapore excluding Sunday and public holidays.Source: mom.gov.sg, Settling-in Programme. The handbook is a home guide. It does not replace the SIP or give legal advice.